Legal

Privacy Policy

Effective date: September 29, 2026

This Privacy Policy explains how Beacon Automation ("we," "us") collects, uses and protects information when you visit www.beaconautomation.net, contact us, use our website chat, or receive text messages from us.

Information we collect

Information you give us. When you use our contact form, we collect your name, business name, email address, industry, approximate monthly call and lead volume, and your message. When you use our website chat, we collect your name, mobile phone number, email address and your message. When you book a call, our scheduling provider collects your name, email and the details you enter.

Information collected automatically. Like most websites, we collect basic technical information such as browser type, device type, pages viewed and referring site, through cookies and similar tools, to keep the site working and understand how it's used.

How we use your information

  • To respond to your inquiry and schedule calls you request
  • To send text messages you have agreed to receive (see below)
  • To provide, operate and improve our services and website
  • To send service-related emails, such as confirmations and follow-ups on your inquiry
  • To comply with legal obligations and protect our rights

Text messaging (SMS)

If you provide your mobile number through our website chat and agree to receive texts, we may send you messages about your inquiry, appointment scheduling and reminders, and follow-up on the services you asked about. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from every category of sharing described in this policy and will not be shared with, sold to, or rented to any third party.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business — such as our website host, customer relationship and messaging platform, email provider and scheduling tool — and only as needed to provide those services to us. These providers are required to keep your information confidential. This sharing never includes SMS opt-in data or consent, as stated above.

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a merger, sale or transfer of our business.

How long we keep information

We keep your information for as long as needed to respond to you, provide our services and meet legal or accounting requirements, then delete or anonymize it.

How we protect information

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can opt out of texts by replying STOP and out of marketing emails with the unsubscribe link in any email. You may ask us to access, correct or delete the personal information we hold about you by emailing us. Depending on where you live, including California and other U.S. states with privacy laws, you may have additional rights, and we will honor verified requests as required by law.

Children's privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it last changed.

Contact us

Beacon Automation
4831 S Hedgerow Dr
Allentown, PA 18103
Beaconautomation.help@outlook.com