Industries · HVAC & home services
No heat at 11 PM. AC out on the hottest day of the year. The company that responds first gets the job — Beacon makes sure that's you, even when nobody's at the phone.
The problem
Emergency calls come in nights and weekends, when they're worth the most. Voicemail hands them to whoever picks up.
Peak season overflows your phones. Shoulder seasons go quiet. You need to catch every rush lead and fill the slow weeks.
Replacement quotes are big tickets. Homeowners get three bids and go with the company that stays in touch.
The fix
After-hours callers get an instant text. The assistant sorts emergencies from routine work, books the visit, and alerts your on-call tech when it can't wait.
Every web, Google and Facebook lead gets a reply in seconds and a follow-up sequence, so peak-season leads don't pile up unanswered.
Replacement and install quotes get timed reminders until the homeowner decides — keeping you in front while competitors go quiet.
Spring AC tune-ups, fall furnace checks and maintenance plan renewals, sent to past customers before the rush — and during the slow weeks.
A review request after every completed service call, so your Google rating keeps up with the work you're doing.
Also built for plumbing, electrical and roofing companies — same leaks, same fix.
On a free 30-minute call we'll look at your after-hours calls, open quotes and seasonal swings, and show you where jobs are slipping through.
Book a Free Strategy Call